Frequently Asked Questions

Everything you need to know about shopping with TRUBRANDS

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are the products on TRUBRANDS authentic?

Yes, we guarantee 100% authenticity. TRUBRANDS sources directly from authorized distributors and manufacturers to ensure you receive genuine products every time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my shipment?

Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.

Do you offer bulk or wholesale discounts?

Yes, we offer special pricing for bulk orders. Please reach out via our contact page with your requirements, and our sales team will provide a custom quote.